Delivery & Returns

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We deliver to residential or business addresses. PO Boxes deliveries are by special request.

Most stock in the AperturePC online store does not reside on our premises, but rather with our suppliers where we source our stock from (unless otherwise stated).

Orders will be placed with our suppliers once proof of payment has been received.

Your order should be dispatched between one (1) and three (3) business days after payment confirmation has been received and when full payment reflects in our bank account.


  • Door-to-Door (The Courier Guy)

Please note: The Door-to-door option does not deliver to PO Boxes. Should you require a Door-to-Door delivery please provide a Street Address during checkout.

We charge a flat rate for all door-to-door deliveries. The rate is listed during checkout. This rate will cover you for any order of two (2) or less boxes. Should your order require more than two (2) boxes, we might quote you on an additional delivery charge.

Delivery times depend on the weight and the destination of your order. Typically any order under 2KG will be delivered within one (1) working day after your order has been dispatched. If your order is over 2KG then it should reach you in two (2) to three (3) working days. These delivery times are under the assumption that your order is going to a major city.  Should your order be going to a regional city then delays might happen. You are welcome to check if your city is a major / regional here.


Build to order machines will experience variable delivery times based on the above set standard due to the attention to detail that we ensure on all of our projects. We will keep you posted every step of the way and give you as accurate as possible ETA’s as we progress with your order.

By default, all orders do not carry delivery insurance. Delivery insurance by The Courier Guy and the South African Postal Service is calculated at three percent (3%) of your order total. Should you opt-in for delivery insurance, the fee will be added to your order and is payable by yourself.


Most stock in the AperturePC online store does not reside on our premises, but rather with our suppliers where we source our stock from.

Orders will be placed with our suppliers once proof of payment has been received.

Your order should be available for collection between one (1) and three (3) business days after payment confirmation has been received and when full payment reflects in our bank account.

When you collect please bring your order number and photo ID with you.

Once your order is ready for collection we will notify you.




In accordance with Section 44 of the Electronic Communications and Transactions Act 25 of 2002 (“ECT Act”) you are entitled to cancel your purchase within seven (7) calendar days after date of receipt of the good(s) and obtain a full refund (excluding the courier fees).
There are some exceptions to the “cooling off” period (Section 42.2 of the ECT Act). These exceptions include the following products in respect of which NO cooling off period shall apply:

  • Computer software which have been opened/ seals broken
  • Consumables which have been opened/ seals broken
  • Products which by reason of their nature cannot be returned (including electronic vouchers) due to the fact that the security seal was tampered with and/or the product has been used.


Products which are not defective or damaged, but which you want to return for whatever reason, must be returned within seven (7) calendar days from date of invoice. The product(s) must be returned to our door.

Should an opened/un-sealed product be returned, a 25% handling fee will be charged. The product(s) also needs to be in a resalable condition. Products that are returned with missing items (such as manuals, warranty cards, accessories and other materials belong to that item) will not be credited/refunded. It is at our sole discretion to pass credit/refund if an opened/un-sealed is returned to us.

Software will only be credited/refunded if the packaging is unopened/seals unbroken and accompanied by a police affidavit.

Consumables (such as toners, inks, CD’s, Blu-ray discs, etc.) can only be returned for credit/refund as long as it is unopened/sealed and unused.

In both COOLING OFF PERIOD and NON-DEFECTIVE PRODUCTS, the products must be returned within seven (7) calendar days (to our door). All products must be returned to AperturePC in their original packaging. The cost of returning the products will be solely at your expense. Should a product be damaged while in transit to AperturePC, we will not be liable for the damage nor will AperturePC be able to credit/refund you.



All products are covered by the manufactures prescribed warranty, which is typically 1 year from date of invoice, unless otherwise specified.

If you find that your product is defective/faulty or unsuitable for the purpose indicated in the product description (in summary “Defective”) and within six (6) months from date of invoice, please notify AperturePC via email of the problem you are experiencing. Once we have received your email we will arrange to have the product returned to us (at our expense). After the product has been repaired or replaced, we will return the repaired/replaced product to you at your expense (assuming your purchase was originally for delivery).

Software and consumables that is found to be defective will NOT be entitled to a refund/credit. They will only be replaced with the same product.

If the product is found not to be defective, you will be liable for the costs incurred in having the product returned to AperturePC and then re-delivered to you.

Please note the following issues/problems will not render the product defective and will not entitle you to any repair, replacement or refunds:

  • faults resulting from normal wear and tear
  • physical damage to the product
  • when you, or someone unauthorised by AperturePC, has altered, damaged or removed the warranty seal(s) and/or screw(s)
  • hardware or software (including operating systems, applications, games, etc) that is not compatible with your system and/or existing hardware
  • Photographic equipment which shows evidence of impact, sand, liquid or moisture damage, dropping, mishandling or tampering, battery or chemical corrosion, damage caused by connected equipment or used contrary to the applicable instruction manual.

If you find that your product is defective after six (6) months from date of invoice and within the manufacturer warranty, you can arrange to have this product returned to AperturePC (at your expense) by notifying us via email.

If the product is found to be defective, AperturePC will either:

  • Replace the product with either a new or refurbished product
  • Repair the product
  • Credit the product

Should the product no longer be sold, you will have the option to either:

  • Replace the product with another product (fees may apply) or
  • Have the product credited. You will be credited the last list price (if lower than your original purchase price) and/or with a fair usage charge (i.e the time period of which the product was used)

Assessments and repairs are carried out by the approved repair centres and may take up to 6 weeks.

The final decision on the status of “defective” products is made by the supplier/manufacture.

Crypto Mining Related Products:

  • All Crypto Mining related products come with a 3 month warranty unless specified otherwise.
  • Due to certain Manufacturer T’s and C’s Crypto Mining outright voids warranty unless specified otherwise.
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